Our services

Gislen Software is a full-service provider of software solutions with a long-term commitment to support and maintenance.  Full service means just that – we begin with a thorough and deep analysis of the existing business, the objectives and the technology opportunities.  We deliver bespoke software solutions, integration services and business process outsourcing, deploying a wide range of technologies and tools – a range under constant evaluation.  We commit our skills and resources against an agreed definition of client requirements to ensure on-time, on-target delivery.

Gislen Software is a full-service provider of software solutions
with a long-term commitment to support and maintenance.

Full service means just that – we begin with a thorough and deep analysis of the existing business, the objectives and the technology opportunities. We deliver bespoke software solutions, integration services and business process outsourcing, deploying a wide range of technologies and tools – a range under constant evaluation. We commit our skills and resources against an agreed definition of client requirements to ensure on-time, on-target delivery. We recognise the importance of working efficiently on every project from day one but do not take shortcuts. Thorough preparation saves time and costs in the long run.

Established industry standards are the foundation of everything we do, but we recognise that we work in a dynamic industry in which new opportunities for innovation and progress can deliver a competitive edge to our clients. We are, therefore, always open to new ideas and opportunities. Our mission is to provide high-value solutions to our clients and we have developed our service model to meet this objective.

We offer first-class, cost-effective turnkey IT solutions and support services based on high levels of expertise in Dot Net, presentation layer frameworks such as Angular, React and more, iOS, Android and integration solutions. We focus on becoming a preferred supplier to our clients, primarily in the Nordic and the UK markets, typically working with them for many years. We are proud, in many cases, to have become a seamless part of our clients’ businesses while still taking full and complete responsibility for the delivery and maintenance of the solutions.

We have a philosophy, often repeated and none the worse for that: “Our aim is to provide exceptional service, we go the extra mile and we add the finishing touches.” For more details about our services see below.

Our Service Model

Our service model defines the way we normally work with our clients

Here are some of the things we do:

  • Business and Requirement Analysis
  • Software Development – Turnkey Solutions using Agile Methodologies
  • User Experience
  • System Integration
  • Identity & Access Management
  • Payment Solutions
  • Mobile Development

Within this structure, we are able to adopt a flexible and pragmatic approach to each assignment, deploying the skills and resources necessary. Some of our clients are major international or national corporations, some would describe themselves as SMEs, some are young companies or start-ups. The organisation and disciplines we apply are the same in every case, only the scale changes. We have developed a wide range of technical competencies, broadly based on the list below and are constantly adding to what we know.

  • Platforms: Windows, Mobile, Linux, J2EE
  • Languages: C#, Java, C, C++, Delphi, Objective C
  • Presentation Layer: MVC, AJAX, jQuery, HTML5
  • Frameworks/Libraries: Bootstrap, Angular, React, Backbone
  • Mobile: iOS, Android, Xamarin
  • Integration: TIBCO, Biztalk, IBM Integration Bus and Mule Soft

 

Support and Maintenance

Long-term trouble-free operation is the primary objective of Gislen software development.  Much of the work to make this possible is done at the planning, development and testing stages and all our work is backed up by long-term software support provided in the following ways:

  • Adaptive changes to operating functions
  • Corrective services to emerging logic, coding or design issue
  • Perfective services to improve performance and maintainability in dynamic business environments
  • Preventative services based on past experience and customer/user feedback

Our support team is highly trained and committed to meeting the objectives of trouble-free operations.

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