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Our Amazing Clients

Serving clients with top quality software solutions since 1994

Gislen Software provides high-quality solutions to a wide range of clients. We work for world leaders and innovators in highly competitive markets such as e-commerce, public services, transport, market research, medicine, power supply, test and measurement, education, financial services and manufacturing. Some of our clients are major international corporations; some would describe themselves as SMEs, and some are start-ups. This variety is essential to us. Most are located in the Nordic countries and the UK – many have a broad international presence or the ambition to create one. Our role is to enable those ambitions.

We work collaboratively with our clients, developing, supporting and maintaining quality software that meets their business needs – and we never stop listening.  Continuity is the essence of a successful client relationship, and we aim to be flexible and responsive at all times, recognising that client needs are paramount. We have set up comprehensive internal controls to ensure every development project is completed on time and within budget.

Clients First

At Gislen Software, we always aim to provide exceptional service, walk the extra mile and add the finishing touches! As a result, we have long, ongoing relationships with many of our clients, and long, stable relationships have become a feature of our business.

The size of a first project is less important than the potential we see in each new relationship. Today, we have large clients who started with us in a minimal way and smaller clients who entrusted us with a complete business development project at an early stage.

Whatever the starting point, we know that putting the client’s interests first is fundamental to the success of each project, and we always try to exceed expectations.

We have accumulated experience working with industry leaders such as ABB, Fara, PostNord, Q-Free, Scandinavian Airlines, SKF, Swedish Match, and Kantar Sifo. We are equally committed to serving new and growing companies such as ArchOver, Intreat, AirBusiness, Clarendo, and EACTS.

Our largest project to date is the FARA ASA Automatic Fare Collection system in Norway, which has revolutionised and simplified business and personal travel for five counties in Norway and Sweden. Other large systems include an employee survey management software developed for Kantar Sifo, part of the WPP Group, which is now in worldwide use, a peer-to-peer crowdlending system for ArchOver in London, system integrations for large Swedish clients such as PostNord and Scandinavian Airlines together with Epical Group. The success of these assignments gives us the confidence to aim high when clients seek quality and durability. Here, you can find some of our case studies.

Building Value

Serving clients with top quality software solutions since 1994.

Value is created by enabling our clients to meet their strategic business objectives with intelligent technological solutions. We work to understand, conceptualise, build, and support quality software solutions and products. Our services span needs analysis, bespoke software development, integration of business systems, user-centred design, payment solutions and collaborative economy initiatives, and delivery solutions across various domains.

We prioritise our clients’ needs and devote energy and resources to fully understanding the requirements. We work with clients throughout the software development process to ensure we meet the defined objectives, extensively using agile methodologies and tailoring our ISO processes for each project.

We have built a corporate learning culture wherein we share knowledge freely.  Our clients benefit from the combined learning and expertise of the entire team.  We consciously train our staff to work successfully across natural and commercial cultures.  We have significantly less attrition than what is expected in our industry.  Our team of qualified software engineers, architects, business analysts and project managers can work with you on different engagement models.

We have successfully pioneered an engagement model whereby we collaborate with local expert partners to ensure clients engage with and benefit from a seamless local and offshore expertise team, building high-quality, cost-effective, holistic solutions.

Our total commitment to our clients and employees defines value.  We have long-term relationships with our clients and our industry’s most loyal and committed staff.

Some of our clients 

This list includes many of the clients we have served in the past and the present. They represent a range of challenges that have significantly influenced our abilities and helped us grow and mature as solution providers.

  • Q-Free
  • QDEC
  • Quokka
  • Realnex
  • Robert Gordon University
  • Scandinavian Airline
  • SKF
  • Skin & Tonic
  • Svensk Armering & Betong
  • Svensk Byggtjänst
  • Svetsutvecklarna i Sverige
  • Swedish Board of Agriculture
  • Swedish India Business Council
  • Swedish Match
  • Vaisala Oyj
  • ViewLedger
  • Volvo Cars
  • Webstix
  • X-change
  • Xoanon Analytics
  • Zondervan Publishing

We are actively seeking the next challenge. c for an initial discussion, whatever the size and type of project you have in mind.

Testimonials 

“First, you listen to what we request, then you give good feedback, and then you write damn good code, and finally you are all really nice people to work with. You deliver top European quality at Indian prices” Angus Dent, Director of Nashes Beauty Ltd (Skin & Tonic), Project Yonder Ltd, Founder and former CEO of ArchOver Ltd, former chairman of UnitBirWelco Ltd, Rail Signalling & Power Ltd and Sustainable Engineering Ltd.

“In my opinion, it was very easy to work with the Gislen Software staff I was in touch with.  You have a huge competitive advantage since you have a Swedish Managing Director and Indians with extensive experience working with Westerners.” Claes Boström, IT Director, Kantar-Sifo.

“You have delivered a very good product in both areas – functionality and quality.  I am very satisfied with the collaboration with Gislen Software.” Erik Råwall, Project Manager, SKF Business Consulting.

“I have not seen any local company who has shown the same quality and professionalism as delivered by Gislen Software.” Dr Ross Maxwell, CEO, Aros Development Limited.

FAQ about Gisléns Amazing Clients

Who are Gislen Software’s clients?

Gislen Software’s clients are world leaders, innovators, and ambitious companies across diverse sectors including e-commerce, public services, transport, market research, medicine, financial services, and manufacturing. This client base ranges from major international corporations to small and medium-sized enterprises (SMEs) and high-growth startups seeking durable, high-quality technical partnerships.

How long has Gislen Software been serving its software solution clients?

Gislen Software has been serving its software solution clients since 1994, providing over three decades of high-quality software development, support, and maintenance. This long history is defined by stability and continuity, with many client relationships spanning decades due to a commitment to top European quality and exceptional service.

What industries do Gislen Software’s clients represent?

The industries that Gislen Software’s clients represent cover a highly competitive global market landscape, specifically:

  • Transport & Logistics: Managing large-scale fare collection and delivery systems.
  • Healthcare & Medicine: Supporting associations like EACTS with complex membership platforms.
  • Financial Services & Fintech: Building peer-to-peer lending systems and multi-currency platforms.
  • Manufacturing & Engineering: Working with leaders like SKF, ABB, and Volvo Cars.

Market Research: Delivering worldwide employee survey software for groups like Kantar Sifo.

What types of companies does Gislen Software work with?

The types of companies Gislen Software works with include a strategic variety of business sizes and stages. These include:

  1. Major International Corporations: Global leaders requiring complex system integrations and high-scale durability.
  2. Small and Medium-Sized Enterprises (SMEs): Established firms looking to modernise or scale their digital operations.
  3. Startups: New ventures that entrust Gislen with complete business development projects from an early stage.
What was Gislen Software’s largest project to date for its clients?

The largest project to date for Gislen Software’s clients is the FARA ASA Automatic Fare Collection system in Norway. This massive undertaking revolutionised personal and business travel across five counties in Norway and Sweden, demonstrating the firm’s capability to deliver large-scale, mission-critical infrastructure that simplifies complex user journeys.

How does Gislen Software ensure project success for its clients?

Gislen Software ensures project success for its clients through a combination of listening-led discovery and comprehensive internal controls. By using agile methodologies tailored to ISO-certified processes, the team ensures every development project is completed on time and within budget while remaining flexible enough to adapt to changing paramount needs.

What is the geographical focus of Gislen Software’s client base?

The geographical focus of Gislen Software’s client base is primarily centered in the Nordic countries (Sweden and Norway) and the UK. However, many of these clients maintain a broad international presence, requiring software solutions that work successfully across different natural and commercial cultures globally.

How is value built for clients in software projects?

Value is built for clients in software projects by enabling them to meet strategic business objectives through intelligent technological solutions. This involves:

  • Deep Conceptualisation: Fully understanding the business requirements before building.
  • Knowledge Sharing: Clients benefit from a corporate learning culture where expertise is shared across the entire team.
  • Continuity: Maintaining low staff attrition to ensure that the engineers who build the system stay to support it.
What is the collaborative engagement model used with clients?

The collaborative engagement model used with clients is a pioneered “blended” approach where Gislen Software collaborates with local expert partners. This allows clients to benefit from a seamless team that provides both local presence in Europe and offshore technical expertise in India, resulting in high-quality, cost-effective, and holistic IT solutions.

What results can clients expect from working with Gislen Software?

The results clients can expect from working with Gislen Software include top European quality software delivered with the efficiency of offshore development. Success stories often highlight increased operational efficiency, streamlined project execution, better user engagement, and a significantly higher return on investment (ROI) for their digital transformation initiatives.

Which world-leading companies have partnered with Gislen Software?

The world-leading companies that have partnered with Gislen Software include iconic brands and industry giants such as:

  • ABB and SKF: For industrial and engineering excellence.
  • Scandinavian Airlines (SAS) and Volvo Cars: For complex system integrations.
  • PostNord and Swedish Match: For operational and logistics support.
  • Kantar Sifo (WPP Group): For global market research platforms.
What do clients say about Gislen Software’s quality and professionalism?

Clients say that Gislen Software delivers “top European quality at Indian prices” and note the competitive advantage of having a Swedish Managing Director combined with an Indian team that has extensive experience working with Western business cultures. Testimonials frequently praise the team for their ability to listen, provide constructive feedback, and write exceptionally high-quality code.