SaaS-Solutions

We prospect, develop and maintain SaaS solutions

At Gislen Software, we help established companies and product companies create and manage SaaS solutions that are stable, scalable and commercially viable. Many organisations today have a product that needs to be modernised, a platform that needs to be scaled to more markets, or a team that needs reinforcement to keep up with both development and support.

Whether you are facing a new launch, want to improve the user experience, improve operational reliability or build a clearer product plan, our experienced developers and consultants can support you from strategy and architecture to delivery, operation and continuous improvement.

In an era of rapid AI development, it is also becoming increasingly important to build a platform that can embrace new opportunities without compromising stability and quality.

What is Software as a Service (SaaS)?

Software as a Service (SaaS) is a model where software is delivered as a service via the internet instead of being installed locally on each computer or on the customer’s own servers. Users log in via a web browser or app and gain access to features, data and updates on an ongoing basis, often through a subscription. For the supplier, SaaS means that they can operate and further develop a shared platform for many customers, with controlled releases, security updates and scaling as needed. For the customer, this normally means lower start-up costs, faster implementation, less operational burden and the opportunity to grow or change usage over time.

Tailor-made SaaS development for long-term growth

We work with the entire spectrum from MVP to mature SaaS products. This may involve developing a new service, further developing an existing platform, or taking an older system and gradually transforming it into a modern, cloud-based SaaS solution.
Using proven agile working methods, we create a clear journey from needs and priorities to regular releases that deliver measurable value.

Our offerings extend beyond pure development; we deliver comprehensive solutions tailored to how your SaaS solutions should actually work in everyday life:

  • End-to-end delivery and further development: We help you from planning and building to launch, improvements and new features that drive revenue and customer value.
  • Seamless technology integration: We integrate your SaaS with existing systems, data flows and external services so that the platform becomes a natural part of your business.
  • Cloud hosting and operational support: With hosting on platforms such as Microsoft Azure and AWS, we can simplify your operations, strengthen robustness and create order for scaling and monitoring.
  • Support and management: We offer support models that suit both product teams and IT organisations – from incident management and SLAs to long-term technical management and modernisation.

Improvement without losing control

SaaS solutions must be developed continuously, but that does not mean that everything has to be redone at once.
Some customers want to be pioneers with new features and markets, while others want to take a more controlled, step-by-step approach with a focus on stability, cost control and risk management. We can support both approaches. We often start with a clear analysis of the current situation and a prioritised improvement programme – or with an MVP to quickly validate commercial and technical viability before full roll-out.

Strategic framework for developing and managing SaaS solutions

Our methodology is based on close collaboration and consultation, and begins with an in-depth dialogue to understand the business model, target groups, revenue logic and which parts of the platform create the most customer value. For customers with existing systems, we conduct a structured review of the product, code base, infrastructure, release process and support flows. This helps us identify improvements that will have a rapid impact – and risks that need to be addressed before you scale up.

When the goal is to build a SaaS from scratch, we work with you to shape the core of the product: roadmap, architecture, security, user journey, data model and deployment. When the goal is to take over or enhance an existing solution, we focus on controlled handover, knowledge building, stabilisation and a delivery pace that suits your business.

SaaS development

  • Needs and product analysis: We clarify target groups, business benefits, pricing/plans, key flows and measurement points so that development is guided by the right priorities.
  • Interactive prototyping: We develop prototypes in close collaboration with you to quickly test user flows and ensure that the solution hits the mark.
  • Scalable architecture: We design SaaS architecture that supports growth, multi-tenancy when needed, performance and further development over time.
  • Robust technical design: We ensure quality in everything from APIs and data warehouses to permissions, logging and error handling – so that the product is easy to manage.
  • Testing and quality assurance: We establish QA, test automation and release controls that reduce risk and make it safe to release frequently.

Integration and ecosystem

  • Business and system synergy: We ensure that your SaaS works together with processes and goals – not as an isolated island.
  • Targeted technical integrations: We integrate with ERP/CRM, identity/SSO, payment, reporting and other key systems – in a way that is sustainable.
  • Support for continuity: We build routines and technical solutions for incident management, monitoring and operational reliability that suit your reality.
  • Collaboration with stakeholders: We work in a structured way with requirements, priorities and communication between operations, IT and product organisation.
  • Payment solutions: We can integrate your SaaS with common payment solutions and create flows for subscriptions, upgrades and invoicing where needed.

Administration and product management

  • Agile working methods with a focus on delivery: We organise the work so that you get regular releases and clear transparency in what is being built and why.
  • Standards and good practice: We work with established quality principles for security, code structure, documentation and deployment for long-term sustainability.
  • Proactive management: We help you reduce technical debt, plan upgrades and keep the platform relevant through continuous improvements.

Our experienced solution architects and software engineers know how to balance business goals with technical realities – especially in SaaS solutions where product development, operations and support must all work simultaneously. With roots in Chennai and a presence in Europe, we have a clear focus on serving Swedish and British customers with high quality, good communication and stable delivery. We have extensive experience in supporting organisations in comprehensive digital transformation journeys – both when new products are being built and when existing platforms need to be modernised.

Our strategy goes beyond ‘just’ building features. We also help you create order for management and further development, so that you can deliver confidently and at the right pace. This includes, for example:

  • Ensuring stable releases and predictable deliveries;
  • Budget and scope control to avoid cost overruns and unclear functionality;
  • Linking development priorities to business goals and measurable customer value;
  • Facilitating integration and migration so that new parts can be introduced without disrupting operations.
  • At Gislen Software, we see our customers as long-term partners. We work together to create and manage SaaS solutions that are built for reality: users, support, operations, security – and continuous development.

At Gislen Software, we see our customers as our innovation partners and believe in working together to create SaaS solutions that deliver value to all parties.

Contact us to discuss how we can help you