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We provide outstanding high value and high-quality solutions

Gislen Software is an Indian company owned by Swedish interests. We are a team of experienced developers based in Chennai in southern India, with subsidiaries in Sweden and the UK. Our dedicated team focuses on delivering effective solutions that help our customers achieve their business goals. Gislen Software is also a Microsoft Gold Partner and certified according to ISO 9001:2015 and ISO 14001:2015.

How we create high-value, quality solutions

We collaborate with technology partners in the Nordic and British markets. Our management team and staff consist of Swedes and Indians who have worked in the company for a long time. Our collective experience gives us breadth and helps us understand what our customers need.
Many of the projects we have carried out have led to us working with the same customers for many years. We always focus on building long-term relationships. We believe in open communication and always delivering on time and within the budget agreed with our customers. But fundamentally, it’s about providing a competent, stable, and reliable team.
We have grown in a controlled and steady manner, and our way of working is based on professionalism, advanced technology, and a focus on people and the environment. This focus has developed over time but is also based on strong and clear business principles. Fundamentally, we are uncompromisingly committed to our customers, we invest in and believe in our staff, and we focus on creating common goals.

Our core values

Here are five core values that we work hard to uphold:

  1. High quality and business value – Gislen Software focuses on delivering high-quality solutions that create value for customers through long-term relationships, technical expertise, and business acumen.
  2. Reliability and long-term thinking – The company emphasises the importance of keeping promises, delivering on time and within budget, and building stable and lasting relationships with both customers and employees.
  3. Diversity and equality – Gislen Software is a multicultural company with an inclusive work environment and a high proportion of female employees, where competence and integrity are highly valued.
  4. Sustainability and social responsibility – The company actively takes social and environmental responsibility by reducing its carbon footprint, using solar energy, and supporting educational initiatives such as Little Lambs School.
  5. Professionalism and continuous development – The company has a strong focus on skills development, certifications (e.g., Microsoft Gold Partner, ISO 9001), and technical innovation to continuously improve its solutions and services.

These core values reflect Gislen Software’s identity and strategy for success. Read more about our values here.

Gislen Software in numbers

At Gislen Software, we believe success is not just about business achievements but also the impact we create. Over more than 30 years, we’ve forged strong partnerships, delivered high-quality solutions, and contributed meaningfully to our industry and society.

Our journey is reflected in numbers—the employees and clients who have been part of our story and the global reach of our work. With over a million consulting hours delivered, we’ve consistently driven business growth through excellence. And yes, it has taken plenty of coffee, tea, and water to keep us going!

But success isn’t just about business. We care about our people and the planet. We offset three times our CO₂ footprint, and our solar panels not only cut our electricity costs but also reduce emissions, eliminating the need for a diesel generator. Our commitment to the community is evident in our long-standing support for Little Lambs School, giving children a strong start in life.

Along the way, we’ve also printed thousands of colourful T-shirts—worn proudly during outings, marathons, and team events—symbolising the spirit of Gislen Software.

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Employees from start

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Clients

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Countries

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Consulting hours

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t-shirts in 12 colours

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Litres of drinking water

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Cups of coffee & tea

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Children studied at Little Lambs School

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Offset tons of CO₂

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KwH produced by our solar panels

Approach

Our approach is based, first and foremost, on understanding our clients’ business requirements. This requires a combination of skills and experience, as well as the avoidance of assumptions.

Everything we do at an early stage is discussed, analysed internally, and reviewed in detail with the client.

We then ask ourselves an important question: “How can we best add value?” because we have learned the crucial importance of value in a business relationship.

Value ensures client satisfaction and earns repeat business, bringing the benefits of continuity to both parties.We develop most of our projects using agile methodologies, keeping our clients fully informed of progress throughout the project’s duration.

We are a multicultural company and an equal opportunity employer, and we are proud that 40% of our team members are women. But competence, honesty and the determination to improve are the most critical factors in our approach.We recognise and reward productivity, achievement, and loyalty and seek to be a good company to be part of. Being a good company entails social and environmental responsibilities. We are actively involved in the community in many ways and have developed ‘green’ policies to minimise our footprint.

Finally, and importantly, we have a geographical focus. We concentrate on markets we know and understand—the Nordic countries, the UK, and, of course, India. This is not to say we will not accept an assignment from elsewhere, but if we do, it will be after careful consideration. Until then, we are content in the knowledge that the work we do for our clients reaches every corner of the world.

til then, we are content in the knowledge that the work we do for our clients reaches every corner of the world.

Uniquely Positioned

We are uniquely positioned to provide complex software solutions delivered reliably, on time, and with excellent value for money. To complement our teams, we have access to a pool of software developers from trusted partners in India, enabling us to add qualified resources as needed.

We have completed development projects for international clients across various market sectors, including e-commerce, public services, transportation, market research, healthcare, power supply, testing and measurement, education, financial services, and manufacturing.

With its elite educational institutions, high standards of spoken and written English, and natural affinity for IT, India has become the destination of choice for many global software companies.If your goal is to be an efficient and agile business, outsourcing to India is a reliable and cost-effective way to access the best software skills.

History

1993Mikael, a Swedish computer scientist and businessman, saw the potential in India and committed to living and working there. Based on his initiative, our clients and their successes define our company history, our commitment to industry standards and our investment in skills and infrastructure.1994 Gislen Software was founded.

1996 We were awarded a project for Programma Electric (now part of Megger Group) to develop software for testing high-voltage equipment, including relays and circuit breakers, by what became a long-term client.

1998 We completed a critical first project for this Swedish national telecommunications operator – Telia (now Telenor), and we expanded our Indian office.

2000 We added software support services and began to develop broader international capabilities, working with AIS Inc. in the USA.

2002 We started working together with Feltons Chartered Accountants in the UK.

2003 We implemented our first project planning tool, the forerunner of our current planning software, Planner Suite.

2004-2007 We gained and completed our largest project for what became Fara ASA (part of The Ticketer Group) – the automatic fare collection system for Norway’s public transport organisations, and our company continued to grow. Little Lambs Educational Trust was founded.

2005 We won a small project for TNS Sifo (Now Kantar Sifo)– the beginning of a collaboration which has since developed. TNS later became one of our largest clients

2006 We expanded our team and capabilities, focusing on software requirements analysis, project management and quality control.

2007 We started Gislen Software AB in Sweden

2009 We helped to design and develop a road toll system for North Portugal for our Norwegian client Q-Free ASA. We established our subsidiary company in Sweden to support Nordic clients on a local basis.

2009 We became a Microsoft Gold Partner and focused on mobile platforms—continued growth. We secured more client contracts and expanded our office space.

2010 We gained essential quality standards and got certified according to ISO 9001:2008 TickIT.

2011 In collaboration with a Swedish partner, we took over the maintenance and further development of one of the largest such systems in the world for Employee Surveys for Kantar Sifo. We started using SCRUM properly and have slowly transformed the way we develop software into an Agile culture

2012 We implemented integration solutions (using TIBCO) for Scandinavian Airlines in collaboration with our Swedish partner, e-man (now Epical Group). We developed a social gifting and payment platform for Intreat in Sweden. We received an award for the fastest-growing IT company in the state of Tamil Nadu in India

2013 New integration projects with e-man for three significant clients – ABB and Swedish Match (BizTalk) and the Swedish/Danish post office, PostNord (TIBCO). We invested in solar panels to mitigate the risk of power outages and ensure energy sufficiency. We began developing a crowdlending platform for ArchOver, which was launched in 2014. We started working with Air Business, a logistics company owned by An Post.

2014 We celebrated our 20th anniversary with visitors from Scandinavian Airlines, ABB, e-man and Feltons. We began work on the EACTS portfolio system for doctors.

2015 We began a second project for the EACTS, developing a membership and conference system. Chennai is flooded, and we must work from home for a week in December. However, we managed to serve critical clients. After this experience, we improved our internal system.

2016 Our partner, e-man, was acquired by what is today Epical Group. This created opportunities to expand our partnership and reach new clients. We gained Svensk Byggtjänst (owned by leading construction companies in Sweden) and opened our UK subsidiary company. Chennai is affected by cyclone Vardah. We can work from home thanks to our solar panels, batteries, and preparation. However, two of our three inverters are damaged.

2017 Clarendo asked us to help them develop a management system called TIM. We started working with IBM Integration Bus. First EACTS membership, and later, the conference management system was launched in Vienna in October 2017

2018 We started working with a leading software provider for Swedish municipalities. EACTS ran their second conference with our software in Milan in October 2018

2019 Apart from reducing our carbon footprint by using solar panels and batteries and planting trees in our gardens in MEPZ, we offset three times our net carbon dioxide and are, therefore, a carbon-negative company! We started working with a leading Swedish inspection company for elevators. We took various initiatives to celebrate our 25th year in business, culminating on 25/9 with a grand celebration in which clients from Sweden and the UK, as well as board members, employees, family members and friends, participated.

2020-2021: We were usually forced to work from home during the pandemic, but the business was not affected much. Thanks to our office’s solar panels, sensors and investments in good infrastructure from earlier years, we are prepared, and all key employees can continue to work as usual. We started working partially from our office again for a few months during the autumn, but had to begin mainly from home again in January.

2022: On February 1st, we started working from our office again. We signed a Memorandum of Understanding with the Karunya Institute of Technology and Science to collaborate on various research projects.

2023 We registered a UK company a few years ago but started to use it to bill our UK clients in January 2023.

2024 We start selling a solution for membership organisations and conferences – Confexa. We were exhibitors at a conference for member organisations in Hamburg, showing our new product Confexa. We also participated in our partner Epical’s integration day in Gothenburg. We celebrated our 30th Anniversary in September and participated in the Nordic Integration Summit in Stockholm with Epical. We participated in Nordic Integration Summit in Stockholm in October.

2025 We had a staff outing to Pollachi in February. We participated in our partner Epical’s flagship event – Epical Day in March. We started working with Vaisala our first Finnish client.

What is Gislen Software?

Gislen Software is an Indian IT company owned by Swedish interests, based in Chennai, with subsidiaries in Sweden and the UK. The company focuses on delivering high-quality custom software solutions, system integrations, and IT services to help clients achieve their strategic business goals.

What quality and environmental certifications does the company hold?

The company holds several critical certifications, operating as a Microsoft Gold Partner and being fully certified under ISO 9001:2015 for quality management and ISO 14001:2015 for environmental management.

These standards ensure stringent technical security and a deep commitment to sustainable business practices.

What are the core values that guide the company’s work?

The five core values that guide the company’s work are fundamental to its corporate identity and include:

High quality and business value through long-term relationships.

Reliability and long-term thinking, ensuring on-time and on-budget delivery.

Diversity and equality within an inclusive, multicultural work environment.

Sustainability and social responsibility, focusing on carbon reduction.

Professionalism and continuous technical innovation.

How does the team approach agile software development?

The team approaches agile software development by maintaining transparent communication and keeping clients fully informed throughout the project lifecycle. By utilising methodologies like SCRUM and conducting thorough business requirement analyses, the developers avoid assumptions and maximise business value in every release.

Which markets and clients are the primary focus?

The primary focus is on international clients within the Nordic and British markets. The company has successfully delivered complex projects for prominent enterprises in e-commerce, public transport, market research, healthcare, and manufacturing.

Notable clients include Kantar Sifo, PostNord, Scandinavian Airlines (SAS), and ABB.

When and by whom was Gislen Software founded?

Gislen Software was founded in 1994 by Mikael Gislén, a Swedish computer scientist and businessman who recognised the immense potential of the Indian IT sector. Since its inception, he has lived and worked in India to lead the company directly from its Chennai headquarters.

What is the blended delivery model for IT services?

The blended delivery model for IT services involves collaborating with local expert technology partners in the Nordics and the UK. This approach provides clients with the advantage of local market presence combined with the cost-effective, high-quality offshore technical expertise of the Indian development team.

How does the company ensure environmental sustainability?

The company ensures environmental sustainability by offsetting three times its carbon footprint, operating as a carbon-negative organisation. Furthermore, the Chennai office utilises solar panels that cut electricity costs, reduce harmful emissions, and eliminate the need for polluting diesel generators during power cuts.

What social responsibility initiatives are supported in India?

The social responsibility initiatives supported in India are strongly tied to education, primarily through long-term financial and management support for the Little Lambs Educational Trust. To date, over 1,040 children have received a strong educational foundation through the Little Lambs School.

How has the Chennai office handled natural disasters and crises?

The Chennai office has handled natural disasters and crises—such as severe flooding, Cyclone Vardah, and the global pandemic—through robust infrastructure investments. Equipped with solar panels, high-capacity batteries, and efficient remote-work protocols, the team has consistently maintained operations and served critical clients without interruption.

What new technological products have been launched recently?

Recently, the company launched a proprietary technological product called Confexa, which was rolled out in 2024. Confexa is a comprehensive software platform specifically tailored to streamline operations for membership organisations and manage large-scale conferences.

Why is outsourcing to India through this company a secure choice?

Outsourcing to India through this company is a highly secure choice because it merges India’s elite software engineering talent with Swedish business culture, strict ISO quality controls, and highly transparent communication. Additionally, the company boasts a remarkably low staff attrition rate compared to typical industry standards, ensuring project continuity.